SHIPPING AND DELIVERY

At Monalisa Buys Art, we are dedicated to ensuring your satisfaction from the moment you place your order to the time it arrives at your door. We take great care and put in a lot of effort to ensure that your artwork is delivered to you in a safe, secure and timely manner. Below is all the information you need about our shipping and delivery process.

Shipping Options

  • Standard Shipping: Estimated delivery time is 7-10 business days. (Standard Shipping is Free)
  • Express Shipping: Estimated delivery time is 3-5 business days. (Express Shipping charges: INR 150)

Shipping and Delivery Charges

  • We offer free shipping for all prepaid orders.
  • COD is not available for any order.

Processing Time

  • Orders are typically processed within 2-3 business days. Custom orders may take longer, depending on the complexity of the request.
  • You will receive an email notification once your order has been shipped, along with a tracking number to monitor the delivery status.

Tracking Your Order

  • Once your order is shipped, you will receive an email with the tracking number and a link to the carrier’s website to track your package.
  • If you have any issues with tracking your order, please contact us at support@monalisabuysart.com

Packaging

  • We use high-quality packaging materials to ensure your art arrives undamaged.
  • Whenever possible, we use eco-friendly packaging to minimize our environmental impact.

Delivery Issues

  • If your package is lost or stolen, please contact us at support@monalisabuysart.com / +91 8709188230 as soon as possible. We will work with the carrier to resolve the issue.
  • If your item arrives damaged, please contact us immediately with photos of the damage and your order number. We will arrange for a replacement of your item as quickly as possible.

GET IN TOUCH

For any questions or concerns regarding shipping and delivery, please contact us at info@monalisabuysart.com or use the form below.

Thank you for choosing Monalisa Buys Art. We appreciate your business and are committed to providing you with the best service possible.